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RECENT POSTS
Post-Busy Season Success: A Review Process for Accountants and CPA Professionals
Bill Baylis congratulates accountants and CPA professionals for making it through another busy season and encourages them to review the process, learn from it, and use the tax returns as a tool to help their clients take advantage of tax laws and personal finances. He suggests having a post-busy season review with clients and using discovery to improve client value, which can be done by mining the database and having effective controlled business conversations.
Controlled Business Conversation Thought: Commission Breath -The Silent Sales Killer
Bill discusses how to avoid "Commission Breath" and improve your sales conversations with clients by creating deep, meaningful relationships that showcase your value and attract clients to you like a magnet.
Controlled Business Conversation Thought: The Empty Cup
The "empty cup" philosophy in business conversations is about letting go of your own needs and agenda and empathetically listening to the client's pains and desires. Bill Baylis encourages this approach, which he calls "the gift," as a way to create success in business.
Controlled Business Conversation Thought: The Power of an Opening Statement
Bill Baylis discusses the use of an opening statement in controlled business conversations. The opening statement acts as a roadmap to give the speaker complete control of the conversation and helps move from casual conversation to a real discovery conversation, ultimately helping clients achieve what they want from their business or lives.
