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RECENT POSTS
Controlled Business Conversation Thought: The Empty Cup
The "empty cup" philosophy in business conversations is about letting go of your own needs and agenda and empathetically listening to the client's pains and desires. Bill Baylis encourages this approach, which he calls "the gift," as a way to create success in business.
Controlled Business Conversation Thought: The Power of an Opening Statement
Bill Baylis discusses the use of an opening statement in controlled business conversations. The opening statement acts as a roadmap to give the speaker complete control of the conversation and helps move from casual conversation to a real discovery conversation, ultimately helping clients achieve what they want from their business or lives.
From Fire Breathing Dragon to Tamed Business: Two Essential Tools for Small Business Owners
Bill Baylis discusses how many business owners eventually find themselves burdened by the day-to-day management of their business, turning it into a "fire breathing dragon". He provides two tools to control the business: proper factory management (process) and fiscal financial responsibility (running the business by the numbers). By implementing these tools, business owners can turn their "fire breathing dragon" into a tame and easy-to-manage business.
The Ill-Informed Walrus: A Short Parable About Living in The Truth (How It Affects You and Your Clients)
The Ill-Informed Walrus is a parable that can be used as a tool by CPAs to help clients understand what they need to know about their business. The story emphasizes the importance of facing the truth and not sugarcoating the situation to avoid discomfort. Clients need to be aware of the reality of their business situation to take the necessary steps to improve it.