Why Your Team Needs Permission to Point Out Frustrations

To move a business to the smooth-running optimal mature level requires the opposite of traditional thinking. It requires a shift in how communication happens, and more importantly, what kind of communication is allowed.

The Culture of Forgiveness

In the BDM framework, moving to an optimized state means building openness and a culture of forgiveness. In a typical run around business, mistakes are hidden because the culture is punitive. When you build a culture of forgiveness, you remove the fear that keeps profit leaks hidden in the shadows.

Speaking Up

That culture requires giving permission to point out and speak up about frustrations and deficiencies. The people doing the work every day know exactly where the inefficiencies are. If they do not have explicit permission to point them out, the owner will remain the last to know.

Gaining Buy-In

This openness is necessary to gain employee buy-in and create profitable relationships. You cannot build a smooth-running machine if the people operating it do not feel ownership over its success. Permission to speak up is the first step toward that ownership.

Ready to take the next step?

Download The Purpose-Built Playbook today to learn how BDM helps business owners implement these strategies and build a controlled, optimized, and highly profitable business.